Contact Us

Have questions? We're here to help. Choose the team that best fits your needs.

General Support

Questions about your account, features, or technical issues

atul.bembi@westpointmedicalgroup.com

Response time: Within 24 hours

Sales & Demos

Enterprise plans, group practices, or schedule a demo

atul.bembi@westpointmedicalgroup.com

Response time: Within 12 hours

Security & Privacy

HIPAA BAA, security questionnaires, or privacy concerns

atul.bembi@westpointmedicalgroup.com

Response time: Within 24 hours

Privacy Inquiries

Data requests, GDPR, or privacy rights

atul.bembi@westpointmedicalgroup.com

Response time: Within 30 days

Legal

Contracts, terms, compliance, or legal inquiries

atul.bembi@westpointmedicalgroup.com

Response time: Within 48 hours

Partnerships

Integration partners, affiliates, or collaborations

atul.bembi@westpointmedicalgroup.com

Response time: Within 48 hours

Before You Contact Us

πŸ“š Documentation

Check our Security & HIPAA page for compliance information

πŸ’³ Billing Questions

Visit our Pricing page for subscription details and FAQ

πŸ” Account Issues

Login problems? Email atul.bembi@westpointmedicalgroup.com

πŸ“„ Legal Documents

View our Privacy Policy

Support Hours

Monday - Friday: 9:00 AM - 6:00 PM EST

Saturday - Sunday: Email support only (responses within 24-48 hours)

For urgent security issues, email atul.bembi@westpointmedicalgroup.com anytime and mark as "URGENT"