Contact Us
Have questions? We're here to help. Choose the team that best fits your needs.
General Support
Questions about your account, features, or technical issues
atul.bembi@westpointmedicalgroup.comResponse time: Within 24 hours
Sales & Demos
Enterprise plans, group practices, or schedule a demo
atul.bembi@westpointmedicalgroup.comResponse time: Within 12 hours
Security & Privacy
HIPAA BAA, security questionnaires, or privacy concerns
atul.bembi@westpointmedicalgroup.comResponse time: Within 24 hours
Privacy Inquiries
Data requests, GDPR, or privacy rights
atul.bembi@westpointmedicalgroup.comResponse time: Within 30 days
Legal
Contracts, terms, compliance, or legal inquiries
atul.bembi@westpointmedicalgroup.comResponse time: Within 48 hours
Partnerships
Integration partners, affiliates, or collaborations
atul.bembi@westpointmedicalgroup.comResponse time: Within 48 hours
Before You Contact Us
π Documentation
Check our Security & HIPAA page for compliance information
π³ Billing Questions
Visit our Pricing page for subscription details and FAQ
π Account Issues
Login problems? Email atul.bembi@westpointmedicalgroup.com
π Legal Documents
View our Privacy Policy
Support Hours
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday - Sunday: Email support only (responses within 24-48 hours)
For urgent security issues, email atul.bembi@westpointmedicalgroup.com anytime and mark as "URGENT"